Global Best Practice Experience & Support
Emergency & Crisis Management
What We Offer
Global Risk Management offers our customers experienced emergency management support, including:
- Best Practice Emergency/Crisis Management System and Organisation Structure Advice and Implementation
- Emergency/Crisis Training
- Emergency/Crisis Exercise Planning and Execution
- Incident Command Centre Specifications
- Incident Management Software and Alarm/Notification Systems Advice and Implementation
- Risk identification and quantification to help ensure your system is fit for purpose.
- Gap Analysis Audits
- Incident Reviews
- Incident Management Team Coaching/Support during an Incident. On-site or remote.
Global Risk Management has extensive planning and operational emergency management experience in:
- Oil Spill Response – Marine and Inland
- HAZMAT Incidents
- Gas Release
- Natural hazards
- Volcanic eruptions
- Shipping Incidents
- Maritime Search and Rescue
- Security of Assets and Personnel in high-risk countries
- Hibernation and Evacuation Planning.
Is Your Emergency & Crisis Management System Based on Best Practice?
Good Practice Emergency Management, Incident Management, Crisis Management, Business Continuity Planning, whatever you call it, this is Global Risk Management’s passion.
Are your Emergency Management Systems and Processes developed in house? Mirroring your industry, in your country? Mirroring your corporate head offices ‘normal’ for the country it is based in? Based largely and/or solely on ISO Norms?
If you answer yes to one of these questions, then it’s probably that your Emergency Management Systems and Processes aren’t protecting your company and staff as best as they could.
Our experience shows that an incident response is more likely to be successful if you bring best practice systems to your response.
We have however, experience across a range of incident management systems, and are happy to work with you no matter what system you use.
Bespoke Simplified Incident Command System (ICS) courses
We believe in the Incident Command System (ICS). It is the Gold Standard of Emergency and Crisis Management Systems. But since the 9/11 terrorist attacks, ICS has become more standardised, more complicated and has been expanded somewhat dramatically to fit incidents managed on a governmental level.
Therefore we offer bespoke Simplified Incident Command System courses.
In our opinion, it’s become too complicated for a lot of organisations and businesses to implement as it is formally structured. The standard training has become too rigid, making it harder to tailor a course for the target audience.
A number of trainers who teach ICS internationally refer to the oil spill response centred around MV Rena (New Zealand in October 2011), as a good example of ICS being implemented effectively in an incident response. Global Risk Management’s Managing Director, Bryce Lawrence, was part of the national oil spill response team responding to this incident as an Incident Planning Manager. The model of ICS used during the Rena incident was not what is taught in standardised courses.
Global Risk Management offers support to help you improve your incident management system, to reflect best practice, but in a flexible approach to fit your organisational needs. We discuss with you what level of resilience you need to achieve, the resources you have, and your time frame expectations. We work with you to develop a program to meet your needs, not what a generic standard says you need.
If at the end of the day, you want your business to (or must) implement ICS with all incident management team members ICS certified, we have a partner who will support the formal training phase of an ICS implementation.
What is the Incident Command System (ICS)?
The Gold Standard of civilian, non-military emergency management systems, is known as the Incident Command System (ICS) or the Incident Management System (IMS) (depending on what part of the world you are speaking with).
ICS is an emergency and crisis management concept/system which is scalable, flexible and robust enough that it can be effectively used in all sizes of emergency incidents, from two person responses, to responses involving thousands of people over multiple sites. ICS is not industry specific, and has been proven suitable for all types of emergencies.
ICS/IMS has grown out of the incident management needs of wildfires in the USA during the 1960’s and 70’s. A testament to the fundamentals of ICS, is that the system slowly spread around the world, into various industries by itself, without international standards or governmental requirements. It was adopted in the 80’s, 90’s and 2000’s because it proved itself to be the most suitable for non-military emergency responses.
The skills and systems developed within ICS means a person trained in ICS can relatively easily integrate into any incident management team, in any industry, in any part of the world, and support that team during an on-going incident.
ICS is flexible enough to use as a global corporate standard, but still fits into local or legislated emergency & crisis management requirements.
Here at Global Risk Management, we recommend no matter who or where you are, whether a Corporate Head Office, a subsidiary, a stand-alone company, a local, regional or central government agency, that you should explore using ICS in your emergency management system, if you are not doing so already.
We can support you implementing ICS or review your current implementation of ICS, to make your business more resilient to the bumps along your journey, decreasing the cost of incidents, decreasing reputational damage, decreasing regulatory stress, and most of all maximising the protection you can offer your shareholders, staff, communities and assets.
Some links for a general feeling of ICS.
Let’s learn to ‘Go Big Early’ together.
“One thing that makes it possible to be an optimist is if you have a contingency plan for when all hell breaks loose.”
— Randy Pausch